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Cookie policy

LuxNeva uses optional measurement tools only with your agreement.

1. Cookies in use

LuxNeva uses Metricool to measure visits and Google Ads to measure successfully submitted enquiries, only after you accept optional cookies. Without acceptance, these scripts remain disabled. This event does not send your name, email or form contents to Google Ads.

2. Technical operation

The hosting provider may use technical mechanisms strictly necessary for security, service availability and abuse prevention. LuxNeva does not use them to create marketing profiles of visitors.

3. External services

Your browser may contact external services required for certain features, including secure hosting for the forms and OpenAI when you use chat or voice.

4. Enabling and disabling measurement

After acceptance, your browser loads Metricool and Google Ads measurement scripts from tracker.metricool.com and googletagmanager.com. Google measurement may send cookie identifiers, technical information and a conversion event to Google; advertising personalization remains disabled. You can withdraw your agreement through cookie preferences; the page then reloads to stop active measurement.

5. Your preference

Your choice to accept or reject optional cookies is stored in your browser's local storage. You can change it at any time using the “Manage my cookie preferences” button below.

Last updated: 6 September 2026

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